Find answers and support for the topics below.
VDH Safes offers a diverse range of safes designed for both businesses and residential customers. Our products include high-security vaults, burglary-proof safes, fire resistent safes, data protection safes, and deposit safes. We cater to various industries such as banking, retail, hospitality, healthcare, and government institutions, as well as individuals seeking to secure valuables at home.
Our safes cater to industries including banking, finance, Jewelry centers, retail, hospitality, healthcare, and government sectors. We provide tailored security solutions to meet the specific needs of each industry.
Yes, VDH Safes can be fully customized to meet specific security requirements for both businesses and residential customers. We offer customization options for size, locking mechanisms, interior and exterior configurations, and more.
Commercial safes are designed to handle higher security demands, featuring advanced locking mechanisms, larger capacities, and additional fire and burglary protection. Residential safes are typically more compact, designed for personal use, and offer adequate protection for valuables within a home setting.
Yes, all VDH Safes are compliant with international security standards, including EN and UL certifications. Our safes are produced under ISO standard 9001:2015, ensuring the highest levels of quality and protection for your valuables.
Absolutely. We offer extensive customization options, allowing you to choose the size, design, locking mechanism, and security features that best suit your needs. Our team will work closely with you to create a solution tailored to your specifications.
VDH Safes are constructed using high-grade steel and other durable materials such as manganese steel, composite steel and hard concrete. We incorporate advanced engineering techniques to ensure maximum strength, security, and longevity.
We offer a variety of locking mechanisms, including traditional combination locks, key locks, electronic keypad locks, and dual locking systems. And temper glass is used for the relocking system. These options can be customized based on your security preferences.
Absolutely. We offer tailored bulk purchasing options with competitive pricing for businesses looking to secure multiple locations or large-scale facilities with our high-security safes. Additionally, we provide special pricing and support for retailers interested in reselling our products. For detailed information and pricing, please contact our sales team
Delivery timelines for customized safes depend on the complexity of your order. Generally, customized safes are delivered within 6 to 12 weeks from the time the order is confirmed and the deposit is received. A more precise timeline will be provided during the consultation process.
We handle delivery and installation with the utmost care. Our professional team will deliver the safe to your specified location, ensuring it is properly installed and anchored for maximum security. We offer installation services for both ground floor and higher floor locations, including via elevators.
We offer comprehensive maintenance services for both businesses and residential customers. These include routine inspections, lubrication of mechanical parts, lock replacements, and repairs. Regular maintenance ensures your safe remains in top condition and provides long-term security.
We recommend servicing your safe at least once a year to maintain optimal performance. However, high-usage safes or those in demanding environments may require more frequent maintenance.
If you lose the key or forget the passcode, contact our customer support team immediately. Our certified technicians can assist you with safe opening, key replacement, or passcode retrieval, ensuring access is restored securely and without damage to the safe.
Yes, we offer training sessions and detailed user manuals to ensure you and your team know how to properly use and maintain your VDH Safe. This training covers everything from basic operation to advanced security features.
VDH Safes come with a comprehensive warranty of 5 years covering manufacturing defects and performance issues. Additionally, our after-sales support team is available to assist with any issues or questions you may have, ensuring your safe continues to meet your needs.
Yes, our safes meet local Vietnamese security regulations as well as international standards. This ensures that you receive products that comply with all relevant legal and safety requirements.
VDH Safes undergoes rigorous testing and certification processes to meet international security standards, including EN and UL. Additionally, we conduct quarterly audits by UL to verify ongoing compliance with these stringent standards.
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Yes, many of our safes can be integrated with your existing security systems, including alarms, CCTV, and access control systems. This integration enhances overall security and provides centralized control of your safety measures.
If you are interested in becoming a distributor of VDH Safes, please contact our partnership team. We will provide you with all necessary information, including terms, conditions, and training support to help you get started.
VDH Safes are available through a network of authorized distributors. Please visit our website or contact our sales team to locate a distributor near you.
Yes, we offer comprehensive training and ongoing support to our distributors, including product knowledge, installation techniques, and customer service practices. This ensures that our distributors can effectively represent our brand and meet customer needs.
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Head Office: Ziedewij 1, 2991 LA Barendrecht The Netherlands
Tel: +31 (0)180 612988